Service & Support

Active’s service & support team are here to help you with any technical issues. We provide prompt nationwide telephone or on-site support, 7 days a week. This includes resolving hardware and software issues, troubleshooting and installations. We also stock a large range of label printer parts and accessories, including print heads.

We offer on-going maintenance and service plans for customers that require regular servicing, have multiple units on site or are operating in a harsh environment. This is a pro-active solution for operations managers and companies, providing you with peace of mind that your systems will remain operating at full capacity with minimal down time.

Our team are factory trained and Site Safe certified.

Also see Printers & Hardware, Labels and Thermal Transfer Ribbons